Case Studies

Real results from healthcare practices that transformed their patient communication with MedicAI

01

The Aesthetic Loft

Luxury Medspa | Miami, FL

Challenge

Missed calls after hours, delayed lead response, and inconsistent follow-ups led to 20–30% lost booking opportunities monthly.

Solution

MedicAI implemented a 24/7 A.I. Receptionist + Text Concierge that handled inbound calls, DMs, and online form leads within seconds.

Results

  • 62% increase in new consult bookings within 45 days
  • Average response time dropped from 4 hours to under 10 seconds
  • Owner reduced front desk staffing by 1.5 FTE, saving $78,000 annually
02

Apex Regenerative Health

Functional Medicine + IV Clinic | Scottsdale, AZ

Challenge

Patients often no-showed or forgot post-IV follow-ups, and human staff couldn't manage 300+ monthly reminders.

Solution

A.I. Email & Text Automations were trained to recognize context (post-treatment vs. new inquiry) and schedule reminders automatically.

Results

  • 40% decrease in missed appointments
  • Rebooking rate improved by 53%
  • Clinic reports saving 25+ staff hours weekly on admin work
03

Precision Surgical Group

Multi-location Surgical Center | Los Angeles, CA

Challenge

Surgeons wanted streamlined pre-op and post-op communication while remaining HIPAA compliant.

Solution

Custom Voice + CRM-integrated A.I. Agent trained to handle pre-op instructions, post-op care reminders, and patient routing between offices.

Results

  • 71% reduction in manual call volume
  • 98% patient satisfaction score in post-op surveys
  • Surgeons report smoother patient flow and higher trust retention

Ready to Transform Your Practice?

Join these successful practices and see similar results in your clinic.

Book Your Demo
Talk with Us